Sales & Marketing Consulting, DrinkSip | Arlo Enterprises, LLC (Wilmington, DE)
Apr. 2023 - Present
DrinkSip is a non-alcoholic beer brand dedicated to creating high-quality, flavorful options for mindful drinkers. Working closely with the CEO, I led efforts to grow the business and build the brand to where it is today. I helped expand distribution to key markets like California, Texas, and Florida, improved the e-commerce experience, and secured placement in big-box retail stores for the first time. Together, we also refined the product lineup and sharpened the brand message, helping DrinkSip grow and connect with more customers.
Enterprise Business Development, Salesforce (San Francisco, CA)
Oct. 2023 – Apr. 2024
Salesforce, a global leader in customer relationship management (CRM), empowers businesses to connect with their customers in new and innovative ways. During my time there, I quickly made an impact by sourcing a $300K deal within my first three months, which was an exciting win for both me and the team. I focused on creating strategies that boosted lead qualification by 20% and enjoyed collaborating with other teams to uncover new opportunities. Whether through daily outreach, market research, or building relationships with key decision-makers, I loved being part of a fast-paced environment where every effort made a difference.
San Diego Gas & Electric (Sempra Subsidiary) and Sempra (San Diego, CA) 2015 - 2023
Customer Operations Advisor
Jan. 2022 – Oct. 2023
San Diego Gas & Electric (SDG&E) is a leading energy provider in Southern California, focused on delivering safe, reliable, and sustainable energy solutions to millions of customers. While driving initiatives in the operations department at SDG&E, I was responsible for creating success plans and conducting account research that helped guide leadership decisions on grant allocations. I worked closely with key decision-makers and regulatory bodies, managing relationships and ensuring that projects stayed aligned with both business goals and regulatory requirements. One of my proudest accomplishments was driving a 30% improvement in cross-functional process efficiency by integrating system enhancements, which made the team’s workflow much smoother and more effective.
Project Lead
Aug. 2019 - Jan. 2022
At Sempra, a leading energy infrastructure company, I had the opportunity to manage 37 key customer accounts, each valued at over $1M. I led and worked closely with teams to create tailored solutions and deployed new account management software that improved how we tracked revenue, engaged customers, and protected data. I was proactive in developing Get Well Plans to get projects and funds recovered and address any customer concerns. By introducing agile methodologies and managing regular reviews, I helped increase our project completion rate by 30%, ensuring we met deadlines and delivered strong results for our clients.
Business Analyst
Jun. 2018 – Aug. 2019
As a business analyst at SDG&E, I played a key role in analyzing over 50 consumer data sets, helping drive strategic decisions and forecast emerging trends. I also collaborated with stakeholders to launch promotional programs that boosted electric vehicle purchases by 12%, supporting the company’s sustainability goals. In addition, I implemented new budget management processes that improved vendor collaboration and enhanced overall budget oversight, ensuring projects stayed on track and within budget while fostering stronger relationships with partners.
Auditor
Jun. 2017 – Jun. 2018
During my time in the internal audit team at Sempra, I was focused on improving compliance and fostering strong relationships across the organization. By implementing more thorough audit processes, I was able to increase compliance rates by over 15%, helping the company maintain its high standards. I worked closely with leadership and partners to keep projects on track and ensure they met all regulatory requirements. Throughout this process, I built strong relationships with stakeholders and clients, which played a key role in successfully closing multiple internal audits and maintaining smooth operations.
Accountant
Nov. 2015 – Jun. 2017
While working as an accountant at SDG&E, I was deeply involved in managing high-value projects and ensuring their success from start to finish. I worked closely with regulatory programs, earning their trust through accurate reporting and accounting for dozens of multi-million dollar initiatives. One of the most rewarding parts of my role was partnering with project managers to confirm every project met its intended goals. By delivering on critical data requests for both internal teams and external partners, I helped maintain transparency and foster strong relationships across the organization.